doctor.com

doctorcom
Posts: 14
Joined: Wed Aug 22, 2012 12:03 am

doctor.com

Post by doctorcom » Wed Aug 22, 2012 12:03 am

Site URL: http://doctor.com
Scorecard: [url=https://www.mywot.com/scorecard/doctor.com t=_self]View scorecard[/url]

Introduction:

Doctor.com website and directory helps patients find and connect with the doctors and healthcare providers best matched to their unique needs and preferences. We have detailed profiles for 2 million+ licensed healthcare providers in the USA. Visitors to the Doctor.com website can research and evaluate doctors and can also book appointments online.

We work directly with thousands of medical practices and hospitals and offer a full suite of online marketing and practice management tools for healthcare professionals.

Doctor.com is a trusted resource that has been used by more than 5 million people to connect with healthcare providers and we have received many emails from happy users and doctors thanking us for improving their lives.

IMPORTANT NOTE ABOUT @Doctor.com EMAIL ADDRESSES:
The Doctor.com website and Doctor.com directory are NOT affiliated with @doctor.com email addresses in any way. Mail.com, a 1&1 United Internet company, owns and provides a free web based email service for consumers using personal email addresses one of which is @doctor.com. To learn more about their service see www.mail.com and click ‘email sign-up’.

Please note that while most people will benefit from Mail.com’s email service, there are some people that are prone to abuse. Mail.com has strict anti-spam and fraud policies and we work closely with law enforcement to pursue parties that abuse the service. If you have a complaint to submit regarding the abuse of an email address @doctor.com, you can submit your complaint via their online form (http://service.mail.com/shareFeedback.html) and it will be reviewed promptly by Mail.com.

We encourage any Web of Trust users with concerns relating to the Doctor.com website to contact us directly at custserv@corp.doctor.com. This email account is staffed by a dedicated and professional team who are always eager to assist our users with any reasonable request.

Has privacy policy?
[url=http://www.doctor.com/privacy_policy t=_self]http://www.doctor.com/privacy_policy[/url]

Has a way for users to contact site owners?
[url=http://www.doctor.com/contact_us t=_self]http://www.doctor.com/contact_us[/url]

Whois Information:
http://whois.domaintools.com/doctor.com

Disclaimer:
This post was generated automatically. All information is as entered by the site owner.

doctorcom
Posts: 14
Joined: Wed Aug 22, 2012 12:03 am

RE: doctor.com

Post by doctorcom » Wed Aug 22, 2012 12:05 am

Sorry, the link to the Mail.com contact form above accidentally picked up a ")" character. The correct link to use is: http://service.mail.com/shareFeedback.html

alphacentauri
Posts: 3291
Joined: Mon Nov 02, 2009 12:52 pm

RE: doctor.com

Post by alphacentauri » Wed Aug 22, 2012 2:43 am

Mail.com is unrelated to world.com and email.com, correct?

c۞g
Posts: 21225
Joined: Mon Jan 05, 2009 4:02 am

RE: doctor.com

Post by c۞g » Wed Aug 22, 2012 4:13 am

doctor.com - Terms of Use

Code: Select all

http://www.doctor.com/terms_of_use
We have implemented commercially reasonable security measures to protect personal information

Umm.. that's not a true statement, you _could_ protect user's PII by having an SSL Certificate and using HTTPS protocol, however the domain does not have an SSL Cert - [url=http://www.sslshopper.com/ssl-checker.html?hostname=doctor.com t=_self]sslShopper.com[/url]

The PII collected is explained in the privacy policy:

Code: Select all

http://www.doctor.com/privacy_policy
Registered users
That personal information may include but is not limited to your name, email address, mailing address, telephone number, doctor office information, work and educational history, user name and password, as well as contact information.


The Contact Us page is a simple web to email form there is no local phone number, snail mail address, etc.(though the Terms page references New Jersey for legalities) whois registration is not hidden: http://bgp.he.net/dns/doctor.com#_whois

query: https://encrypted.google.com/#hl=en&q=%22World+Media+Group%2C+LLC%22&oq=%22World+Media+Group%2C+LLC%22

doctorcom
Posts: 14
Joined: Wed Aug 22, 2012 12:03 am

RE: doctor.com

Post by doctorcom » Wed Aug 22, 2012 8:42 am

<quote user="alphacentauri">
Mail.com is unrelated to world.com and email.com, correct?
[/quote]

You can read more about the relationship between World Media Group and Mail.com at this link: http://wvw.worldmediagroupllc.com/

In short, two separate entities both use the domains, World Media Group develops them and partners with companies such as ours to build web properties, while Mail.com is a separate company with different ownership that's focused on email services.

As the operators of the www.doctor.com website, we unfortunately have no ability to control who gets a @doctor.com email address or what they do with it. This has resulted in a lot of people who've had poor experiences with users emailing them from @doctor.com email accounts thinking that these people are in some way affiliated with our website, which is not the case (although we certainly understand how people could find this confusing).



doctorcom
Posts: 14
Joined: Wed Aug 22, 2012 12:03 am

RE: doctor.com

Post by doctorcom » Wed Aug 22, 2012 9:02 am

<quote user="c۞g">
doctor.com - Terms of Use

Code: Select all

http://www.doctor.com/terms_of_use
We have implemented commercially reasonable security measures to protect personal information

Umm.. that's not a true statement, you _could_ protect user's PII by having an SSL Certificate and using HTTPS protocol, however the domain does not have an SSL Cert - [url=http://www.sslshopper.com/ssl-checker.html?hostname=doctor.com t=_self]sslShopper.com[/url]

The PII collected is explained in the privacy policy:

Code: Select all

http://www.doctor.com/privacy_policy
Registered users
That personal information may include but is not limited to your name, email address, mailing address, telephone number, doctor office information, work and educational history, user name and password, as well as contact information.


The Contact Us page is a simple web to email form there is no local phone number, snail mail address, etc.(though the Terms page references New Jersey for legalities) whois registration is not hidden: http://bgp.he.net/dns/doctor.com#_whois

query: https://encrypted.google.com/#hl=en&q=%22World+Media+Group%2C+LLC%22&oq=%22World+Media+Group%2C+LLC%22
[/quote]

I'm sorry but every statement you've made here is factually incorrect.

We do have an SSL certificate which is used on all our account signup and login pages, for example: https://www.doctor.com/For_Providers and https://www.doctor.com/index.php?r=site/login as well as all of our administrative pages where users enter their information into the system.

Secondly, we have a toll-free phone number on our contact page (which I would think is preferable to a local number - we pay for it as a courtesy to our users) and our terms of use notes does, in fact, note a complete mailing address, not just the state of NJ. The full address can be found under section 12 (25 Mountainview Blvd. Suite 204, Basking Ridge, NJ 07920). We do not list this address on our Contact Us page because, like most large websites with millions of users, we prefer to receive general questions and end user inquiries via email or phone where our team is equipped to provide prompt responses and to track issues.

Jazspeak
Posts: 7295
Joined: Fri Oct 17, 2008 4:20 pm

RE: doctor.com

Post by Jazspeak » Wed Aug 22, 2012 10:48 am

Re "The Doctor.com website and Doctor.com directory are NOT affiliated with @doctor.com email addresses in any way."

That statement doesn't look right at all. Surely the e-mail address using @doctor.com must be registered as associated with the doctor.com domain, and the Doctor.com website must also be registered as the doctor.com domain. You can't have two domains registered with the same domain name.

Amobirius
Posts: 1190
Joined: Sun May 13, 2012 1:09 pm

RE: doctor.com

Post by Amobirius » Wed Aug 22, 2012 10:59 am

<quote user="jazspeak">
Re "The Doctor.com website and Doctor.com directory are NOT affiliated with @doctor.com email addresses in any way."

That statement doesn't look right at all. Surely the e-mail address using @doctor.com must be registered as associated with the doctor.com domain, and the Doctor.com website must also be registered as the doctor.com domain. You can't have two domains registered with the same domain name.
[/quote]

Echo

doctorcom
Posts: 14
Joined: Wed Aug 22, 2012 12:03 am

RE: doctor.com

Post by doctorcom » Wed Aug 22, 2012 6:44 pm

<quote user="mitchell downes">
Echo
[/quote]

The MX records (i.e. what enables a domain name to function for email) for the Doctor.com domain name are used by a different company (Mail.com, as stated previously), whereas the Doctor.com domain name A Records, CNAMEs, etc (i.e. web-related domain settings) are controlled by World Media Group and licensed to Doctor.com to use for the website platform that we host there.

Please take a moment to actually visit www.doctor.com and look at the time and effort that's gone into the site as well as the tens of thousands of user reviews, claimed doctor profiles, etc, and it should be quite obvious that we have no interest in email spamming scams.

Jazspeak
Posts: 7295
Joined: Fri Oct 17, 2008 4:20 pm

RE: doctor.com

Post by Jazspeak » Wed Aug 22, 2012 7:20 pm

<quote user="doctorcom">
"...controlled by World Media Group..."
[/quote]

Perhaps you should have a closer look at [url=https://www.mywot.com/en/scorecard/worldmediagroupllc.com t=_self]World Media Group LLC[/url] and reconsider your association with them. You should also reconsider the notion that you own a domain that has no control over the associated e-mail domain name.

Either you are an unwitting victim or you know exactly what you are doing with your involvement with World Media Group LLC. If the former then you should move your site to a reputable hosting provider and take control of the domain name, and if the latter then your site deserves the poor ratings.

<quote user="doctorcom">
"...tens of thousands of user reviews..."
[/quote]

I wonder how many of those are genuine reviews.

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