Thank you for your patience. We apologize for our delayed public reply and any anxiety this incident has caused. It has taken us some time to understand what has happened and how best to ensure we protect our users.
We take our obligations to you very seriously. While we deployed great effort to remove any data that could be used to identify individual users, it appears that in some cases such identification remained possible, albeit for what may be a very small number of WOT users.
Of course, if the data allows the identification of even a small number of WOT users, we consider that unacceptable, and will be taking immediate measures to address this matter urgently as part of a full security assessment and review.
Additionally, after Mozilla notified us that they were removing the WOT add-on from their store (pending responses to a set of questions / proposed changes they sent to us), we voluntarily removed the WOT add-on from all other platforms, including the Chrome store, in order to resolve this matter properly and comprehensively.
To that end, we are taking the following steps:
We will spend the coming weeks making the changes to WOT which will ensure we are back on the right track. You, our community of users are the real power behind WOT and we will continue serving you as such.