Search found 3506 matches

by Sami
Tue Oct 08, 2013 10:02 am
Forum: Support
Topic: URL for Mass Rating Tool
Replies: 1
Views: 105

RE: URL for Mass Rating Tool

You should see a tab on your profile page where you can access it.
by Sami
Tue Sep 17, 2013 6:51 am
Forum: Support
Topic: WOT downloaded successfully page opens each time I log onto computer
Replies: 6
Views: 203

RE: WOT downloaded successfully page opens each time I log onto

I believe this happens if Firefox fails to properly save its preferences before closing. Go to about:config, bypass the warning, search for weboftrust.firstrun_guide, and set its value to 3. Restart and see if the update page still opens. If this doesn't solve the problem, <a href="https://support.m...
by Sami
Sun Sep 15, 2013 6:08 am
Forum: Support
Topic: WOT for Firefox messes up all popups, non-malicious
Replies: 8
Views: 65

RE: WOT for Firefox messes up all popups, non-malicious

This should be fixed in version 20130915, which was released a few hours ago. Please update the add-on and let us know if you can reproduce the problem.
by Sami
Sun Sep 15, 2013 6:04 am
Forum: Support
Topic: NOW I'M BEING LOGGED OUT EVERY 5 MINUTES!!!
Replies: 2
Views: 91

RE: NOW I'M BEING LOGGED OUT EVERY 5 MINUTES!!!

I'm not seeing this issue with Chrome at the moment, but we will investigate if this is specific to the new Firefox add-on. In the mean while, clearing cookies and restarting the browser might help. Edit: I've been logged in for an hour in Firefox now, using version 20130915, and haven't been able t...
by Sami
Fri Sep 13, 2013 7:39 am
Forum: Support
Topic: new WOT options/settings do not work correctly
Replies: 5
Views: 184

RE: new WOT options/settings do not work correctly

<quote user="turtle421"> I use IE 10. In my settings, I have vendor and privacy checked. But, it is not showing up. I did uncheck and re-checked them, also. Is there something else I can try? </quote> The two middle rating components are not available in the latest IE version. The settings page will...
by Sami
Wed Sep 11, 2013 6:24 pm
Forum: General discussion
Topic: Scorecards Reformatted — Don't Panic
Replies: 78
Views: 1706

RE: Scorecards Reformatted — Don't Panic

<quote user="DestinationTruth"> Before you all wonder what the heck she is talking about. . . The comment has been removed. </quote> Because these were fake accounts, most likely just paid to click "Yes" on everything. I'm sure the next round of instructions for microworkers etc. will have more deta...
by Sami
Wed Sep 11, 2013 9:20 am
Forum: Support
Topic: new WOT options/settings do not work correctly
Replies: 5
Views: 184

RE: new WOT options/settings do not work correctly

Where does the child safety shield come up? Do you mean you see a warning for sites with a poor child safety? Or just that you see the child safety rating component everywhere?
by Sami
Wed Sep 11, 2013 9:19 am
Forum: Support
Topic: Review notices
Replies: 3
Views: 110

RE: Review notices

They are not sent to all users, only those who rated the site poorly.
by Sami
Tue Sep 10, 2013 11:07 am
Forum: Support
Topic: the new scorecard doesn't work properly on older browser like FF3.5/IE7...
Replies: 11
Views: 200

RE: the new scorecard doesn't work properly on older browser lik


Doesn't work for me with latest firefox (FF23.0.1).


Can you please provide some more details on how it doesn't work? I am unable to reproduce this.
by Sami
Tue Sep 10, 2013 6:52 am
Forum: Support
Topic: the new scorecard doesn't work properly on older browser like FF3.5/IE7...
Replies: 11
Views: 200

RE: the new scorecard doesn't work properly on older browser lik

I doubt all the features will ever work with IE 7, the browser is seven years old now. The site should work better with Firefox 3.5, but that one is several years old too and is missing a lot of features. I can only recommend upgrading to a newer browser.