[bug] Can't contact support

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Kraftwerk
Posts: 4019
Joined: Thu Nov 05, 2009 12:30 pm

[bug] Can't contact support

Post by Kraftwerk » Thu Feb 16, 2017 11:16 am

Hi

no matter which form i use, i can't send messages.
i get the follwoing message
[cite]

You must enter a valid mail address.
Please choose a category
Please enter a website address
Please enter your message.

[/cite]

I have entered all neceassary info.

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MyWOT-Team
Posts: 304
Joined: Mon Nov 30, 2015 12:05 pm

RE: [bug] Can't contact support

Post by MyWOT-Team » Thu Feb 16, 2017 3:39 pm

Hi,

Thanks for bringing this to our attention.

We've forwarded this matter to our technical team.

In the meantime, please feel free to contact us via the following link:
https://www.mywot.com/en/contact

Kind regards,
WOT Team

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Kraftwerk
Posts: 4019
Joined: Thu Nov 05, 2009 12:30 pm

RE: [bug] Can't contact support

Post by Kraftwerk » Thu Feb 16, 2017 7:12 pm

ok, that worked. Thanks.

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Kraftwerk
Posts: 4019
Joined: Thu Nov 05, 2009 12:30 pm

RE: [bug] Can't contact support

Post by Kraftwerk » Thu Mar 23, 2017 5:25 pm

Now it asks me to enter a website which isn't even possible..

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NotBuyingIt
Posts: 3291
Joined: Fri Mar 11, 2011 6:21 pm

RE: [bug] Can't contact support

Post by NotBuyingIt » Thu Mar 23, 2017 9:17 pm

<quote user="kraftwerk">
Now it asks me to enter a website which isn't even possible..
[/quote]
I reported the bug several days ago. To contact the WOT staff, send email addressed to support@mywot.com .
&nbsp;

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Sergey Minchenko
Posts: 5
Joined: Thu Nov 19, 2015 8:22 pm

RE: [bug] Can't contact support

Post by Sergey Minchenko » Tue Apr 04, 2017 12:56 pm

Невозможно обратится в службу поддержки, пишет введите сайт, хотя такого пункта при обращении вообще нет.

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NotBuyingIt
Posts: 3291
Joined: Fri Mar 11, 2011 6:21 pm

RE: [bug] Can't contact support

Post by NotBuyingIt » Tue Apr 04, 2017 1:01 pm

<quote user="sergey minchenko">
Невозможно обратится в службу поддержки, пишет введите сайт, хотя такого пункта при обращении вообще нет.
[/quote]

I reported the bug several weeks ago. To contact the WOT staff, send email addressed to support@mywot.com .
&nbsp;

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Sergey Minchenko
Posts: 5
Joined: Thu Nov 19, 2015 8:22 pm

RE: [bug] Can't contact support

Post by Sergey Minchenko » Tue Apr 04, 2017 6:46 pm

<quote user="notbuyingit">
I reported the bug several weeks ago. To contact the WOT staff, send email addressed to support@mywot.com .
&nbsp;
[/quote]

Спасибо

Site-rater
Posts: 2924
Joined: Tue Sep 15, 2009 7:48 pm

RE: [bug] Can't contact support

Post by Site-rater » Wed Apr 05, 2017 1:31 am

Personally, I have found the contact form to be hit or miss ever since the service was moved from Finnish hosting provider Nebula Oy to the Amazon.com virtual hosting infrastructure.
The contact email continues to be just as reliable as it continues to operate on the same Google platform as it always has.

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NotBuyingIt
Posts: 3291
Joined: Fri Mar 11, 2011 6:21 pm

RE: [bug] Can't contact support

Post by NotBuyingIt » Tue May 09, 2017 12:28 pm

<quote user="kraftwerk">
Now it asks me to enter a website which isn't even possible..
[/quote]
That particular bug seems to have been fixed. (I am unsure what other problems the WOT contact form may have.)
&nbsp;

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