Cannot Submit Support Request to have a site comment removed.

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John@tbnonline.com
Posts: 3
Joined: Fri Mar 24, 2017 1:39 pm

Cannot Submit Support Request to have a site comment removed.

Post by John@tbnonline.com » Fri Mar 24, 2017 1:53 pm

I've tried numerous times and different browsers.
I click on Support request, Report a comment for a review
I fill in my name,email,comment url and a message.
I try to hit send and every time I get a Red box that states " Please enter a website address"

The comment that has nothing to do with our site is:
www.mywot.com/en/scorecard/tbnonline.co ... t-30883206

The message body that I'm trying to send is:

This comment has absolutely nothing to do with our website. We have nothing to do with godaddy. I ask that this comment be removed as it's clear it was placed in error.

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Kraftwerk
Posts: 4019
Joined: Thu Nov 05, 2009 12:30 pm

RE: Cannot Submit Support Request to have a site comment removed

Post by Kraftwerk » Fri Mar 24, 2017 2:02 pm

Hi

and welcome to Mywot. This is a bug that has been reported already. You can contact admins with support@mywot.com

FYI: You as the owner can reply to this comment and make clear that this user is mistaken. That will help. Make sure not to lie, not to be insulting. This will help a lot.

John@tbnonline.com
Posts: 3
Joined: Fri Mar 24, 2017 1:39 pm

RE: Cannot Submit Support Request to have a site comment removed

Post by John@tbnonline.com » Fri Mar 24, 2017 2:15 pm

Thank you. I've done just that and will be sending a email as well.

This was brought to our attention by a member of our site. We had no clue that we were even listed on this site and that there was this comment which gave us this negative rating.

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