Firefox Toolbar Button Grey and Google doesn't show ratings

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Ponzoman
Posts: 1
Joined: Wed Oct 04, 2017 8:21 pm

Firefox Toolbar Button Grey and Google doesn't show ratings

Post by Ponzoman » Wed Oct 04, 2017 8:21 pm

I have had this problem for a week or so. I noticed that Google search doesn't show WOT buttons at all and the Toolbar Button is grey. I can't activate the real time warning either. MyWOT is responsing if I click the (grey) Toolbar button.

I've been using WOT for four years now so I'm not newbie but I may have done something very trivial. I have AVG Free (¤#@§*%!) and it shows continuous pop-ups that WOT is poorly rated addon and it wants me to remove it, which I haven't done. But I wouldn't be surprised if it caused this.

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NotBuyingIt
Posts: 3269
Joined: Fri Mar 11, 2011 6:21 pm

RE: Firefox Toolbar Button Grey and Google doesn't show ratings

Post by NotBuyingIt » Thu Oct 05, 2017 1:23 am

Please review the Settings (or Preferences) for your WOT extension for Firefox. When "Real-time protection" is disabled, the WOT icon in the browser's toolbar will remain grey. Be sure that you completely understand WOT's privacy policy before enabling Real-time protection.
 

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hitech_redneck
Posts: 2
Joined: Sun Oct 08, 2017 7:32 am

RE: Firefox Toolbar Button Grey and Google doesn't show ratings

Post by hitech_redneck » Sun Oct 08, 2017 7:32 am

I'm having the same issue as the OP in both Chrome and FF. Real-time protection is enabled in settings. In addition to the grayed-out button, scorecards are not available for popular sites that clearly should have a rating (Pinterest, FB, etc). Also for me, search engine result ratings are not showing up in any search engine (confirmed they are enabled in settings) in both Chrome and FF, and logging successfully is intermittent.

There is a separate thread pertaining to these additional issues I"m having but it appears as though this is definitely a bug.

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