MyWOT bugs we are currently addressing

User avatar
MyWOT-Team
Posts: 304
Joined: Mon Nov 30, 2015 12:05 pm

RE: MyWOT bugs we are currently addressing

Post by MyWOT-Team » Tue Feb 23, 2016 9:42 am

<quote user="satchman">
Please make the My Profile, Tour, Forum, and Settings, as well as the Reputation Details and Comments a much darker font on the My WOT site reputation scorecard within the browser. The same is true with the "Edit Reputation Details and Comments" as well as "Edit Rating." The tips of the letters are washed out and are so light that I cannot read them on either my Windows 8.1 laptop or Windows 10 desktop. The fonts listed above look awful! They are too light.

PS. Using Firefox on both computers. (Latest version-auto updates settings activated.)
[/quote]

Hi Satch,

Thanks for your feedback. To clarify, are you talking about the highlighted areas in the extension?
Please provide screenshots if there's anything I missed and I'll discuss this with the design team.

Thanks!

Image

User avatar
MyWOT-Team
Posts: 304
Joined: Mon Nov 30, 2015 12:05 pm

RE: BUG :: Scorecard : Trusted source [not] listing

Post by MyWOT-Team » Tue Feb 23, 2016 10:01 am

<quote user="shazza">
It's still missing from https://www.mywot.com/en/scorecard/enriqueiglesias.com
Trusted source listing http://hosts-file.net/?s=www.enriqueiglesias.com
[/quote]

Thanks for checking up on this. We're preparing to roll out some exciting updates that have delayed this fix. We hope to have this fixed soon!

User avatar
Satchman
Posts: 691
Joined: Mon Dec 28, 2009 1:08 pm

RE: MyWOT bugs we are currently addressing

Post by Satchman » Tue Feb 23, 2016 10:17 pm

<quote user="mywot team">
Hi Satch,

Thanks for your feedback. To clarify, are you talking about the highlighted areas in the extension?
Please provide screenshots if there's anything I missed and I'll discuss this with the design team.

Thanks!

Image
[/quote]

Hello WOT!

Thank you. That is correct. The light blue areas that you have highlighted above are so light that they are barely readable.

Satch


User avatar
spectre
Posts: 4017
Joined: Sun May 03, 2009 10:43 pm

RE: BUG :: Scorecard : Trusted source [not] listing

Post by spectre » Tue Feb 23, 2016 11:12 pm

<quote user="mywot team">
Thanks for checking up on this. We're preparing to roll out some exciting updates that have delayed this fix. We hope to have this fixed soon!
[/quote]

I reported this issue to support on 23rd November 2015, I can't believe that it still hasn't been resolved. Do you not think you should be fixing the bugs you've created rather than focusing on 'exciting updates' that will likely cause even more bugs?

User avatar
spectre
Posts: 4017
Joined: Sun May 03, 2009 10:43 pm

RE: MyWOT bugs we are currently addressing

Post by spectre » Wed Feb 24, 2016 8:26 pm

I have no objections to updates that improve functionality, but we're seeing more bugs than ever.
Unresolved Issues:
1) No link to site evaluations on scorecards
2) No icon for MRT ratings.
3) Contact support forms don't work for all users.
4) Trusted source listings don't always show.
5) No link to parent scorecard from sub domain scorecards, or warning of the poor rating caused by the parent.
6) The "http://"->"_p_" bug
7) Scorecard categories not showing in comments.
8) Captcha issues.
9) Trusted members now have lower reliability & little to no impact on scorecards.
10) Firefox issues - when I need to visit a site & rate through the add on, it says I need to create an account despite being logged into my account.

I am also being logged out of chrome & FF today.

IMO the category titles are too close together, whilst the 'Protect your Browser ' link is too big. Do we really need this at the top when there at least 3 other links at the bottom of the page?

Site-rater
Posts: 2924
Joined: Tue Sep 15, 2009 7:48 pm

RE: MyWOT bugs we are currently addressing

Post by Site-rater » Wed Feb 24, 2016 9:47 pm

As I have already commented on the blog post, The new filter.mywot.com site unlike the rest of WOT doesn't use HTTPS even though the mywot.com certificate is wildcard. I don't know if you can upload your key, certificate, and chain (I believe Amazon has adequate security for this) to the Amazon service you are using for filter.mywot.com though.

Also the responsive style used by the same site chops off the header and footer shared with the main site. This is happening on my Samsung Galaxy S5 phone.
Note that on these screenshots the Chrome flag "Mark non-secure origins as non-secure" has been enabled to emphasize the lack of connection security.
Insecure connection - Desktop Chrome
Image

Mobile Chrome screenshots - imgur.com/a/wBln5
Insecure connection, top bar cut off:
Image
Bottom bar cut off:
Image

I can not scroll to reach the right side of the header or footer there.
The main WOT site is not affected, but it has the wrong doctype tag; the canvas elements used by the scorecards are not supported by XHTML and could theoretically cause browser compatibility issues in a browser that decides to be "strict" about the HTML or XHTML. Because WOT uses a doctype of XHTML if you look at the source of my post you will find the <img> tags I use have a trailing slash per that standard.

Guest

RE: MyWOT bugs we are currently addressing

Post by Guest » Thu Feb 25, 2016 12:42 am

@myWOTteam =
Perhaps the greatest "bug problem" of them all, is the fact that myWOT team or staff is choosy about what particular question or problem to address
There is little communication with the members, the very people that are supposed to listen and acknowledge those who make WOT are absent as their skill to lead or follow, does not exist
The starkest example of how a company should not be led and a worldwide problem as how companies fail and fail miserable
@My fellow wotters and friends, I am not participating at WOT, until this "bug" is fixed, if ever
I still hope that, this issue is resolved before is too late and WOT becomes obsolete, but outside checking my previous ratings of sites rated in the past, I could not in good faith participate
Best Regards

Site-rater
Posts: 2924
Joined: Tue Sep 15, 2009 7:48 pm

RE: MyWOT bugs we are currently addressing

Post by Site-rater » Thu Feb 25, 2016 1:45 am

Regarding filter.mywot.com, I have determined the site is on a dedicated IP (I can access it by IP address) so you should be able to provision HTTPS support. Are you using Amazon Linux on your server? If so please read hxxps://docs.aws.amazon.com/AWSEC2/latest/UserGuide/SSL-on-an-instance.html for instructions to install your key/certificate (skip the part about generating and use your existing key/cert) and to tighten up the security of your Apache server.

User avatar
MyWOT-Team
Posts: 304
Joined: Mon Nov 30, 2015 12:05 pm

RE: MyWOT bugs we are currently addressing

Post by MyWOT-Team » Thu Feb 25, 2016 2:39 pm

<quote user="satchman">
Hello WOT!

Thank you. That is correct. The light blue areas that you have highlighted above are so light that they are barely readable.

Satch
[/quote]

Hi Satch,

I've passed your request on to the design team and hope to have good news for you soon!

User avatar
MyWOT-Team
Posts: 304
Joined: Mon Nov 30, 2015 12:05 pm

RE: MyWOT bugs we are currently addressing

Post by MyWOT-Team » Thu Feb 25, 2016 2:41 pm

<quote user="shazza">
I have no objections to updates that improve functionality, but we're seeing more bugs than ever.
[/quote]

As we work on badly needed updates and improvements to both the site and extension, it's true that new bugs appear, no matter how hard we try to avoid this. That being said, as we make improvements, we still need to prioritize bug fixes and feature requests meaning that some requests have to wait.
Our team is working hard - most of this work is done in the background and not visible to you. For instance, at this moment they're working on improving Captcha as well as several other issues.

In cases where there are individual issues, please start a new thread or send us an email to support@mywot.com.

<quote user="shazza">
IMO the category titles are too close together, whilst the 'Protect your Browser ' link is too big. Do we really need this at the top when there at least 3 other links at the bottom of the page?
[/quote]

Would you please clarify?

Locked

Who is online

Users browsing this forum: No registered users and 3 guests