Problems with running on two computers

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RogueViper
Posts: 3
Joined: Thu Sep 11, 2008 5:14 pm

Problems with running on two computers

Post by RogueViper » Thu Sep 11, 2008 5:14 pm

Been having issues running WOT on both computers, logged into both and synced. One computer says "unable to load ratings" or something like that. Its actually back up and running now.

I think this a fantastic program, been waiting for a Firefox extension like this. 10/10

Anyone else had this?

Sami
Posts: 6987
Joined: Sat Oct 07, 2006 11:43 am

Re: Problems with running on two computers

Post by Sami » Thu Sep 11, 2008 5:36 pm

As a rule of thumb, most problems with the Firefox add-on can be solved by creating a new Firefox profile and installing the add-on there. Either there's something corrupted in the current profile or you have another extension that's not playing nicely with ours. Sometimes, disabling your other extensions and then enabling them again also solves the problem, because Firefox then rewrites some of the extension files in your profile.

In rare occasions, the computer has a firewall that's too clever for its own good and blocks the encrypted requests the add-on sends to our servers. One of these is ZoneAlarm Pro, but only if you have turned on the "Mobile Code Control" setting from Privacy options.

RogueViper
Posts: 3
Joined: Thu Sep 11, 2008 5:14 pm

Cheers Sami. I shall keep an

Post by RogueViper » Thu Sep 11, 2008 5:38 pm

Cheers Sami. I shall keep an eye on this.

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