Ratings not available problem

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ajax__
Posts: 6
Joined: Wed Apr 23, 2014 1:01 pm

Ratings not available problem

Post by ajax__ » Wed Apr 23, 2014 1:01 pm

Hi,

I have been using WOT for more than an year now and I never had any problem with it but today it doesn't seem to work properly, I keep getting Ratings Not Available error. I have tried reinstalling the extention as well but that doesn't seem to solve the problem.

Browser and Extention details:-

Firefox 28.0
WOT 20131118

Thanks

Asif.Khattak
Posts: 2
Joined: Wed Apr 23, 2014 6:55 pm

RE: Ratings not available problem

Post by Asif.Khattak » Wed Apr 23, 2014 6:55 pm

wot is not working.....it remains Grey and is not showing ratings in google search or other links....
when i open the wot icon. it says "WOT is initializing" ...
i am using comodo dragon presently.......

Azeem
Posts: 2
Joined: Sat Apr 26, 2014 7:15 am

RE: Ratings not available problem

Post by Azeem » Sat Apr 26, 2014 7:15 am

its not working for me as well from last few days

Aftab032
Posts: 2
Joined: Sun Apr 27, 2014 1:14 pm

RE: Ratings not available problem

Post by Aftab032 » Sun Apr 27, 2014 1:14 pm

i am also facing same problem where is WOT Support ?

Timo
Posts: 830
Joined: Sun Oct 29, 2006 5:11 pm

RE: Ratings not available problem

Post by Timo » Mon Apr 28, 2014 9:32 am

Has any of you updated your firewall or antivirus software. It would seems like something is blocking queries to our servers. Could you please open this link http://api.mywot.com/test.html in Chrome. Tell me whether you were able to see the text on this page.

OvaisAlam
Posts: 47
Joined: Sun Oct 30, 2011 1:24 am

RE: Ratings not available problem

Post by OvaisAlam » Mon Apr 28, 2014 6:07 pm

Same issue at my end.

Firefox version: 28
WOT version: 20131118

NotBuyingIt
Posts: 6537
Joined: Fri Mar 11, 2011 6:21 pm

RE: Ratings not available problem

Post by NotBuyingIt » Mon Apr 28, 2014 11:20 pm

Working OK:
Firefox v 28.0
WOT v 20131118
NoScript v 2.6.8.20

After I updated to Firefox v. 29.0 (as well as updating to Flash v 13.0.0.206), WOT continues to work OK.



DNS provided by OpenDNS and Google public DNS.

Users in Turkey should note that Google DNS (and perhaps other services) were hijacked recently, reportedly under government orders. See (provided you can still reach them) the reports at
http://googleonlinesecurity.blogspot.com/2014/03/googles-public-dns-intercepted-in-turkey.html
and
http://www.pcmag.com/article2/0,2817,2455710,00.asp




ajax__
Posts: 6
Joined: Wed Apr 23, 2014 1:01 pm

RE: Ratings not available problem

Post by ajax__ » Tue Apr 29, 2014 9:27 pm

<quote user="azeem">
its not working for me as well from last few days
[/quote]

<quote user="aftab032">
i am also facing same problem where is WOT Support ?
[/quote]

<quote user="ovaisalam">
Same issue at my end.

Firefox version: 28
WOT version: 20131118
[/quote]

<quote user="asif.khattak">
wot is not working.....it remains Grey and is not showing ratings in google search or other links....
when i open the wot icon. it says "WOT is initializing" ...
i am using comodo dragon presently.......
[/quote]

It seems like the problem is with our ISP blocking api.mywot.com. If you are a PTCL user, send a tweet to @PTCLCares and ask them to lift the block.

ajax__
Posts: 6
Joined: Wed Apr 23, 2014 1:01 pm

RE: Ratings not available problem

Post by ajax__ » Wed Apr 30, 2014 12:19 pm

I just got word from PTCL, it has been unblocked and should now be working for everyone.

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