Since last update reputation data keeps loading fo

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R2-D2
Posts: 2
Joined: Fri Dec 22, 2006 8:37 pm

Since last update reputation data keeps loading fo

Post by R2-D2 » Fri Dec 22, 2006 8:37 pm

Since last update reputation data keeps loading for hours and still not shown after long time. I don't know why :(.

The icon keeps the same, even for the WOT site it self!

I'm using Firefox 2, last update.

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Sami
Posts: 3506
Joined: Sat Oct 07, 2006 11:43 am

re:Since last update reputation data keeps loading fo

Post by Sami » Sat Dec 23, 2006 6:25 am

What is the exact message on the testimony window? Does it say "Loading reputation data..." or perhaps "Data not available"? If the first, there is a problem with the network connection. If the latter, there is a problem with the add-on.



You could try creating a new Firefox profile and installing only WOT there. If it works, either the other profile is somehow corrupted or you have another extension installed that conflicts with WOT. If you'd like us to test it for you, please send us a list of installed extensions via email.

R2-D2
Posts: 2
Joined: Fri Dec 22, 2006 8:37 pm

re:Since last update reputation data keeps loading fo

Post by R2-D2 » Wed Dec 27, 2006 9:04 pm

I get "Loading reputation data" Ssome sites, like google, sometimes loads the data after long minuts, but most of it, doesnt. However the sites all load ok.

I'll try the new profile and post it here.

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Sami
Posts: 3506
Joined: Sat Oct 07, 2006 11:43 am

re:Since last update reputation data keeps loading fo

Post by Sami » Wed Dec 27, 2006 10:21 pm

Could you please let us know what firewall or other network security software your computer has installed? We'd be especially interested in hearing if you're using anything from Trend Micro.

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