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RE: WOT freemium

Posted: Thu Apr 10, 2014 10:06 am
by c۞g
<quote user="donsorg">the experiment has one simple condition: "WOT won't ask for a fee if you contribute by rating websites".

The screenshot of the WOT popup:

[img]https://i.imgur.com/bS8AfbR.png[/img][/quote]
Quoting Timo from the OP: Users who have installed the WOT add-on for Chrome and did fulfill above criteria may be asked to pay a fee, or to increase their contribution to continue using the add-on for free.

1] I see the payment option but where is the alternative "Contribute: Offer your ratings" option?

2] Why would anyone offer a rating for a link from a search results page, when that link may not be from the (intended) domain displayed in the result? And why would WOT expect a rating if the user has no experience with the site (yet)?



RE: WOT freemium

Posted: Thu Apr 10, 2014 10:46 am
by Timo
<quote user="c۞g">
1] I see the payment option but where is the alternative "Contribute: Offer your ratings" option?
[/quote]

There is limited space and we didn't want to confuse people. Also it's not possible give rating on rating popup and even if it would be possible it wouldn't make much sense, since they don't have any experience of the site. (Your point two). It was considered better to have link to our forum where we can explain situation more thoroughly. It's still good point and we should consider adding text about ratings there.

<quote user="c۞g">
2] Why would anyone offer a rating for a link from a search results page, when that link may not be from the (intended) domain displayed in the result? And why would WOT expect a rating if the user has no experience with the site (yet)?
[/quote]

We don't expect users to rate those sites on search results. We would like them to rate sites which they know and have experience.

RE: WOT freemium

Posted: Thu Apr 10, 2014 3:43 pm
by donsorg
<quote user="evilfantasy">
Why not follow the lead of other free security services and solicit or advertise (with a donate button) for donations instead of requesting a small fee?
[/quote]

http://rt.com/news/wikipedia-donations-finnish-police-215/

Wikipedia's donation harvesting efforts are under question in this beautiful country.

RE: WOT freemium

Posted: Thu Apr 10, 2014 7:01 pm
by evilfantasy
<quote user="donsorg">Wikipedia's donation harvesting efforts are under question in this beautiful country.[/quote]

<quote user="rt.com">According to the country’s laws, organizations seeking donations must obtain permission from Finnish police. The measure was introduced to crack down on fraudulent donations drives in the country.[/quote]

I don't think WOT would draw the same scrutiny that Wikipedia has. Especially since WOT is based in Finland unlike Wikipedia.

But I'm not a lawyer or live in Finland so I will not try to sound like I know more about Finnish law then you guys do.


RE: WOT freemium

Posted: Fri Apr 11, 2014 4:04 am
by Checker11
I googled something today and instead of the green, yellow, or red circles I rely on, I saw little black triangles. Hovering over a triangle I saw a message purporting to be from Web of Trust telling me to Paypal them some money. You know what I thought? That WOT had been hacked. I didn't click on the link to this forum. I typed in the url for mywot and went to the forum from there.

I don't rate sites. I check the WOT rating for safety, and if ratings are coming from users as clueless as me, I won't trust them.

Something else you might want to think about. A lot of your users are probably, like me, as old as your grandmothers. I'm the only one in my circle with a Paypal account.

RE: WOT freemium

Posted: Fri Apr 11, 2014 6:50 am
by Jnite
I've been using WOT a long time. I would often suggest it to others and would put it onto the computers that I worked on. It was a simple and straightforward tool that wouldn't bother the people while at the same time help keep them safe. For as long as this tool was like this, I was going to continue to support you by spreading the word about your extension.

No longer. This is insulting and a turn in the exact opposite direction of what made the extension so useful for regular people. I have no intention of supporting this program any further and will be contacting those that I have installed this extension for, to instruct them to remove this. This is not what people want to have to deal with. Whether old or new users.

I cannot trust this extension anymore. I will keep it installed temporarily to see if this reverts to the way it was or stays this new course, but needless to say I'll be looking into alternatives either way.

RE: WOT freemium

Posted: Fri Apr 11, 2014 11:13 am
by Guest
There would have been a certain amount of irony if this ludicrous 'experiment' had been carried out on users of say Firefox 2 or Internet Explorer 6 but to target Chrome which is one of the most popular browsers is just plain daft.

If my Avast free anti-virus suddenly gave me a pop-up telling me that say I would have to pay a small fee to remove malware unless I actively participated in their research it would be immediately uninstalled and I would get another free anti-virus from a reputable source.

I completely understand the need for the backers of Web of Trust to make money because after all WOT isn't a charity but this idea has been badly thought out and, as this thread has shown, has completely alienated users to the extent that they are uninstalling the WOT add-on in their droves. There are lots of ways that WOT can finance its operation. As has previously been mentioned on this thread advertising from reputable, trustworthy organisations on scorecards and pop-ups is one option as is a Paypal donate button without the arm up the back borderline extortion of the 'experiment'. I would be more than happy to contribute £5 or so periodically because I really do think that WOT as it stands provides a wonderful service. You could also provide a premium service by offering a tie-in with some of the best paid for anti-virus providers and/or the likes of Malwarebytes. That way members, especially the less computer-savvy would have a complete package of computer safety measures. It would be a win-win situation for all parties, WOT would start to make money but more importantly you would still have a massive amount of people who would be happy to continue using the free version as it stands today.

I like to think I am a regular contributor to WOT. It's something that I enjoy doing but it can be quite time consuming. I have no idea whether I'm synchronised or not. I'm not really bothered either way. However if WOT intend to charge users unless they rate websites I will uninstall the add-on and use my time elsewhere because the word Trust in Web of Trust will no longer be applicable.


RE: WOT freemium

Posted: Fri Apr 11, 2014 11:54 am
by Laidi
Thanks guys for the feedback and your ideas of how WOT can become profitable. This is my personal opinion and doesn't represent the views of the company. Unfortunately, things are not as easy as someone might think. Like for instance advertisements, donations and cooperations. And it is not models that WOT hadn't already thought and experimented on them. It should also be mentioned that along with the uninstalling, there are also people who willing to pay in order to have WOT. Of course, I can also understand why people wouldn't like to pay even if it is 2 dollars (a meal in a fast food chain might even cost more).
For those who say that "WOT made people rate and now charges their rates", I don't see where this can be a fact, since the people who have voted few sites are excluded from the experinment. But in any case, of course I understand your frustration. People don't want to be charged for something that once was free.

RE: WOT freemium

Posted: Fri Apr 11, 2014 12:22 pm
by spectre
Looking through this thread you will see it's not only people who don't rate sites that have an issue with this, many of your more active users - especially the most active forum contributors are disgusted with you. If you 'appreciate' our contributions why didn't you mention this before the experiment, or even run a poll?
I rate sites / expose scams etc to help those who aren't confident surfers. If you carry on with this absurd idea, I certainly wont be contributing anymore to line someone else's pockets.
My last post was ignored, I don't feel appreciated, I feel used.

BTW - I uninstalled the addon a while ago, as I don't trust wot's intentions anymore. The trust seals were a bad idea, then you partnered with sites that don't have any regard for people's security (eg Facebook) . Year after year I have watched wot deteriorate. When this service began I believed wot really did want to protect people, now it is evident that quantity of posts is more important than accuracy.


RE: WOT freemium

Posted: Fri Apr 11, 2014 12:43 pm
by Laidi
<quote user="shazza">
Looking through this thread you will see it's not only people who don't rate sites that have an issue with this, many of your more active users - especially the most active forum contributors are disgusted with you. If you 'appreciate' our contributions why didn't you mention this before the experiment, or even run a poll?
I rate sites / expose scams etc to help those who aren't confident surfers. If you carry on with this absurd idea, I certainly wont be contributing anymore to line someone else's pockets.
My last post was ignored, I don't feel appreciated, I feel used.

BTW - I uninstalled the addon a while ago, as I don't trust wot's intentions anymore. The trust seals were a bad idea, then you partnered with sites that don't have any regard for people's security (eg Facebook) . Year after year I have watched wot deteriorate. When this service began I believed wot really did want to protect people, now it is evident that quantity of posts is more important than accuracy.
[/quote]

Unfortunately I am not allowed to answer to all your questions (such as why we didn't run a poll), but certainly I can understand everyone's frustration. I just said my opinion about this matter and this is just my personal opinion and nothing more. But keep in mind that It is difficult for a service to satisfy everyone's needs. Some people will be against, some will be in favor.
I can see why some people are against WOT's cooperation with Facebook, but on the other hand, some users say that WOT should search for partnerships.