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new to the site

Posted: Sat Nov 27, 2010 5:32 am
by kbphoto615
I am new to the site, I was searching for information on this mycleanpc scam. I noticed your comment about Iobit. I installed IOBIT optimizers and anti-virus. I noticed problems with my pc after that, I also got a call from a "gold certified" microsoft employee two days after the install claiming my pc had viruses that they wanted to clean. I immedietly uninstalled it. But my computer has been sluggish sometimes ever since. Can someone point me in the right direction to clean it up? I have run online scan with Micro Trend. Also I use Avira free antivirus and maleware bytes to clean up malware. Any help would be appreciated.

Re: "clean it up"

Posted: Sat Nov 27, 2010 5:01 pm
by Jazspeak
I would suggest that you try using CCleaner to clean up the registry. You can also use CCleaner to check the startup programs and remove any that are unnecessary. It is also a good idea to use CCleaner to clean up the registry any time that you install or uninstall any software, otherwise the registry becomes clogged with useless entries that can slow down the computer.

When you have used CCleaner then it would be a good idea to use Defraggler to defrag the system drive. It is remarkable just how much a defrag can speed up your computer, and you should defrag frequently. I usually defrag at least once per week but for most users once per month is probably enough.

CCleaner and Defraggler are free (donationware) and can be safely downloaded either from Piriform or from FileHippo.

I have CCleaner, and use it

Posted: Sat Nov 27, 2010 7:06 pm
by kbphoto615
I have CCleaner, and use it daily. It runs automattically on startup. It's a great little program.

@ kbphoto615

Posted: Sat Nov 27, 2010 7:13 pm
by Jazspeak
You say "It runs automattically on startup" but it doesn't clean the registry automatically. You have to run the registry cleaner part of the program by opening CCleaner and clicking on the button marked "Registry". It is a great little program, as is Defraggler.

Is windows system defragger

Posted: Sat Nov 27, 2010 7:30 pm
by kbphoto615
Is windows system defragger not enough? Why download another program to defrag, I have never noticed problems with the one that comes installed on my Windows PC's. Also thankyou for the replies and help. I will run it manually from now on. Can you tell me what the wipe free space feature on CCleaner does? What exactly is wiping free space doing? Also is there anything thing else I can do to ensure IOBIT's not still slowing down my system? as I said before it is still sluggish, randomly non responsive programs that either take a minute to become responsive, or stop all together. I have removed all IOBIT products using Revo Uninstaller. But again, the laptop still slows up a bit sometimes, and it never used to do so. Thanks again for everyones help!

Re: Defrag

Posted: Sat Nov 27, 2010 8:07 pm
by Jazspeak
The Windows defrag is OK but doesn't seem to be as efficient as Defraggler at sorting out the occupancy of the data blocks. Also Defraggler give the user more options for types of defragging

Using CCleaner for wiping the free space just means that it overwrites the free space with random bits so that whatever was left on the free space cannot be recovered. It might be useful to wipe the free space after uninstalling software such as IOBit because it means that nothing remains of the software, and so it cannot reaccess any part of itself. Wiping the free space does take a lot longer than just using CCleaner to clean the drive in the usual way, so I wouldn't use it too often.

You might have already noticed that CCleaner gives options for secure deletion, located in Options\Settings. For general use it is good enough to use the DOD 5220.22-M (3 passes), and this means that CCleaner will overwrite deleted files three times to make sure that the deleted files cannot be recovered. There is an option to use NSA standard of 7 passes, and a further option for 35 passes but you really would have to be paranoid or in possession of state secrets to bother with these options.

Jazspeak thankyou for your

Posted: Sun Nov 28, 2010 1:25 am
by kbphoto615
Jazspeak thankyou for your assistance, and speedy responses. Defraggler is downloading now. I appreciate the help and I'm glad I joined this site, very informative, the site and it's memebers.. :)

re: new to the site

Posted: Sun Nov 28, 2010 3:42 am
by c۞g
@ kbphoto615
@ Jazspeak

This forum and especially this topic: and related domains
is not about kbphoto615's sluggish PC
It is both rude and against [url= t=_self]Forum Guidelines[/url] to hijack a thread - Jazspeak knows this.
My advice is to try a security forum centered around helping users such as

@ g7w

Posted: Sun Nov 28, 2010 9:14 am
by Jazspeak
Of course it is not ideal to use this thread in that way but since a newbie asked for help, and since it wasn't really any trouble to provide that assistance, it would have been churlish to withhold that assistance. I think that kbphoto615's last response shows that by bending the rules I have presented WOT in a better light than if I, or anyone else, had immediately leapt on the newbie for breaking the forum guidelines. After the recent spate of abuses dished out by members who ought to know better I think WOT can do with all of the good press it can get.


Posted: Sun Nov 28, 2010 9:49 am
by c۞g
There is always contact via user board messages ...