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Problems with the website

Posted: Wed Sep 09, 2015 6:34 pm
by donsorg
Dear users, as you might have noticed we're facing some issues with our WOT website.

The outages are due to some technical issues on the servers side and our team is fixing them at the moment.

We apologize for any inconvenience it might have caused to you.

RE: Problems with the website

Posted: Wed Sep 09, 2015 6:38 pm
by Guest
"Problems with the website"
Thanks for letting us know :)
2 hours with 503 errors, but glad to be back

RE: Problems with the website

Posted: Wed Sep 09, 2015 7:11 pm
by donsorg
Ugh. The issue has been fixed. For those who are curious what was that:

we've got a combination of high load, database crash during server reboot, thus it took a while to recover the database and return back online.

Really sorry for this trouble.

RE: Problems with the website

Posted: Wed Sep 09, 2015 7:33 pm
by Guest
Ouch! Bad luck for this db crash. I imagine the WOT team after the successful recovery  https://media.giphy.com/media/l41lQhTlEKzQjWpFe/giphy.gif

Thank you for having informed us.

RE: Problems with the website

Posted: Wed Sep 09, 2015 8:22 pm
by Site-rater
<quote user="donsorg">
Ugh. The issue has been fixed. For those who are curious what was that:

we've got a combination of high load, database crash during server reboot, thus it took a while to recover the database and return back online.

Really sorry for this trouble.
[/quote]

I don't mean to bother you, but I've noticed the static content (both before the incident and now) is proxied through CloudFlare. If you have been keeping track of the forums, you will find some users find issues with CloudFlare helping to operate dodgy websites and doing nothing about it. For the CDN portion, have you possibly looked into any less fishy CDN services?

RE: Problems with the website

Posted: Wed Sep 09, 2015 8:59 pm
by Guest
Batman ........... you did this :/

RE: Problems with the website

Posted: Tue Sep 15, 2015 1:52 am
by Dutch Mountain
Thanks for the heads up, I was wondering what could have happened.
..

RE: Problems with the website

Posted: Fri Sep 18, 2015 12:25 pm
by ClaudioVaz
Thanks for the info. I noticed it was a bit unstable a few days ago, I guessed as much there would be some server overload. :P

Something linked with all the SPAMMING happening on the forum today? Lots of indian adds! :P

Off topic

Posted: Mon Sep 28, 2015 11:17 am
by c۞g
Unable to contact Staff via feedback /general /abuse
(even though I am logged in)
IMO Moderators should not have to complete a CAPTCHA test to prove our account is genuine.

Please review the Flagged RSS feed and notice my addition into the text block:
post removed

Moderators _need_ ability to BAN spammers.
This is ridiculous...


RE: Off topic

Posted: Wed Sep 30, 2015 6:11 pm
by donsorg
<quote user="c۞g">
Unable to contact Staff via feedback /general /abuse
(even though I am logged in)
IMO Moderators should not have to complete a CAPTCHA test to prove our account is genuine.

Please review the Flagged RSS feed and notice my addition into the text block:
post removed

Moderators _need_ ability to BAN spammers.
This is ridiculous...

[/quote]

Oh, seems like the form is broken? We're considering to add banning feature for moderators.