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[bug] Can't contact support

Posted: Thu Feb 16, 2017 11:16 am
by Kraftwerk
Hi

no matter which form i use, i can't send messages.
i get the follwoing message
[cite]

You must enter a valid mail address.
Please choose a category
Please enter a website address
Please enter your message.

[/cite]

I have entered all neceassary info.

RE: [bug] Can't contact support

Posted: Thu Feb 16, 2017 3:39 pm
by MyWOT-Team
Hi,

Thanks for bringing this to our attention.

We've forwarded this matter to our technical team.

In the meantime, please feel free to contact us via the following link:
https://www.mywot.com/en/contact

Kind regards,
WOT Team

RE: [bug] Can't contact support

Posted: Thu Feb 16, 2017 7:12 pm
by Kraftwerk
ok, that worked. Thanks.

RE: [bug] Can't contact support

Posted: Thu Mar 23, 2017 5:25 pm
by Kraftwerk
Now it asks me to enter a website which isn't even possible..

RE: [bug] Can't contact support

Posted: Thu Mar 23, 2017 9:17 pm
by NotBuyingIt
<quote user="kraftwerk">
Now it asks me to enter a website which isn't even possible..
[/quote]
I reported the bug several days ago. To contact the WOT staff, send email addressed to support@mywot.com .
&nbsp;

RE: [bug] Can't contact support

Posted: Tue Apr 04, 2017 12:56 pm
by Sergey Minchenko
Невозможно обратится в службу поддержки, пишет введите сайт, хотя такого пункта при обращении вообще нет.

RE: [bug] Can't contact support

Posted: Tue Apr 04, 2017 1:01 pm
by NotBuyingIt
<quote user="sergey minchenko">
Невозможно обратится в службу поддержки, пишет введите сайт, хотя такого пункта при обращении вообще нет.
[/quote]

I reported the bug several weeks ago. To contact the WOT staff, send email addressed to support@mywot.com .
&nbsp;

RE: [bug] Can't contact support

Posted: Tue Apr 04, 2017 6:46 pm
by Sergey Minchenko
<quote user="notbuyingit">
I reported the bug several weeks ago. To contact the WOT staff, send email addressed to support@mywot.com .
&nbsp;
[/quote]

Спасибо

RE: [bug] Can't contact support

Posted: Wed Apr 05, 2017 1:31 am
by Site-rater
Personally, I have found the contact form to be hit or miss ever since the service was moved from Finnish hosting provider Nebula Oy to the Amazon.com virtual hosting infrastructure.
The contact email continues to be just as reliable as it continues to operate on the same Google platform as it always has.

RE: [bug] Can't contact support

Posted: Tue May 09, 2017 12:28 pm
by NotBuyingIt
<quote user="kraftwerk">
Now it asks me to enter a website which isn't even possible..
[/quote]
That particular bug seems to have been fixed. (I am unsure what other problems the WOT contact form may have.)
&nbsp;