400 error for confirming a changed email address

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A440
Posts: 4563
Joined: Sat Nov 20, 2010 1:56 am

400 error for confirming a changed email address

Post by A440 » Wed Jul 08, 2020 6:38 am

I have tried to change my email address of record and receive an email that is missing embedded images and when trying to click through the link to confirm the address change, am directed to a page that simply says:
"400 - You went through the wrong link
Please, re-send confirmation email "
This needs an immediate fix!

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MyWOT-Team
Posts: 684
Joined: Mon Nov 30, 2015 12:05 pm

Re: 400 error for confirming a changed email address

Post by MyWOT-Team » Wed Jul 08, 2020 10:32 am

A440 wrote: ↑
Wed Jul 08, 2020 6:38 am
I have tried to change my email address of record and receive an email that is missing embedded images and when trying to click through the link to confirm the address change, am directed to a page that simply says:
"400 - You went through the wrong link
Please, re-send confirmation email "
This needs an immediate fix!
Hey A440,
Thanks for sharing this with us and we understand our support team is already in touch with you in order to help.
We are aware of this issue and we are working to resolve it.
If any other user encounters this - please contact our support directly at support.mywot.com so we can help until this is fixed.

A440
Posts: 4563
Joined: Sat Nov 20, 2010 1:56 am

Re: 400 error for confirming a changed email address

Post by A440 » Tue Jul 14, 2020 7:00 am

A reply was sent to my old email address, to which I can not reply since this service is no longer available.

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MyWOT-Team
Posts: 684
Joined: Mon Nov 30, 2015 12:05 pm

Re: 400 error for confirming a changed email address

Post by MyWOT-Team » Tue Jul 14, 2020 10:25 am

A440 wrote: ↑
Tue Jul 14, 2020 7:00 am
A reply was sent to my old email address, to which I can not reply since this service is no longer available.
Hey A440,
We have contacted you through private messaging and we'd be happy to help.

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