WOT Help Center - Maintenance work

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MyWOT-Team
Posts: 655
Joined: Mon Nov 30, 2015 12:05 pm

WOT Help Center - Maintenance work

Post by MyWOT-Team » Fri Mar 13, 2020 5:57 pm

Hi All,
Our Help Center is down due to maintenance work with Zendesk.
Meanwhile, you can reach us directly via support@mywot.com
We are sorry for the inconvenience,

WOT Team

Site-rater
Posts: 5801
Joined: Tue Sep 15, 2009 7:48 pm

Re: WOT Help Center - Maintenance work

Post by Site-rater » Wed Mar 18, 2020 5:02 pm

Why not bring back the old self-hosted pages?

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MyWOT-Team
Posts: 655
Joined: Mon Nov 30, 2015 12:05 pm

Re: WOT Help Center - Maintenance work

Post by MyWOT-Team » Sun Mar 22, 2020 11:06 am

Site-rater wrote: ↑
Wed Mar 18, 2020 5:02 pm
Why not bring back the old self-hosted pages?
Hey Site-rater,
Thanks for the question.
At WOT we use Zendesk, which is the world's leading company for support services, in order to provide our users with the best experience and support possible.
Feel free to email us at support@mywot.com if there's anything we can help you with.

NotBuyingIt
Posts: 6510
Joined: Fri Mar 11, 2011 6:21 pm

Re: WOT Help Center - Maintenance work

Post by NotBuyingIt » Sun Mar 22, 2020 1:51 pm

I'm happy to see that the WoT FAQ is available again. Interested readers may notice some new topics in the FAQ.


Off-topic but still a forum bug:
phpBB Debug] PHP Warning: in file [ROOT]/ext/paul999/mention/event/main_listener.php on line 381: sizeof(): Parameter must be an array or an object that implements Countable
[phpBB Debug] PHP Warning: in file [ROOT]/includes/functions.php on line 1823: Cannot modify header information - headers already sent by (output started at [ROOT]/includes/functions.php:3037)

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MyWOT-Team
Posts: 655
Joined: Mon Nov 30, 2015 12:05 pm

Re: WOT Help Center - Maintenance work

Post by MyWOT-Team » Mon Mar 23, 2020 11:26 am

NotBuyingIt wrote: ↑
Sun Mar 22, 2020 1:51 pm
I'm happy to see that the WoT FAQ is available again. Interested readers may notice some new topics in the FAQ.


Off-topic but still a forum bug:
phpBB Debug] PHP Warning: in file [ROOT]/ext/paul999/mention/event/main_listener.php on line 381: sizeof(): Parameter must be an array or an object that implements Countable
[phpBB Debug] PHP Warning: in file [ROOT]/includes/functions.php on line 1823: Cannot modify header information - headers already sent by (output started at [ROOT]/includes/functions.php:3037)
Hey NotBuyingIt,

Thanks for bringing back WOT's FAQ to the attention of the community.
This is an excellent opportunity for us to mention that if anyone encounters an article that they believe isn't informative enough or requires a touchup - we are all ears!

Regarding the off-topic bug - no worries, we are working on it.

Site-rater
Posts: 5801
Joined: Tue Sep 15, 2009 7:48 pm

Re: WOT Help Center - Maintenance work

Post by Site-rater » Thu Mar 26, 2020 1:56 am

MyWOT-Team wrote: ↑
Sun Mar 22, 2020 11:06 am
Site-rater wrote: ↑
Wed Mar 18, 2020 5:02 pm
Why not bring back the old self-hosted pages?
Hey Site-rater,
Thanks for the question.
At WOT we use Zendesk, which is the world's leading company for support services, in order to provide our users with the best experience and support possible.
Feel free to email us at support@mywot.com if there's anything we can help you with.
I don't see how putting self-service pages on Zendesk helps, unless this statement is intended to be an advertisement for Zendesk.

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