Site evaluation and help please?..

Post Reply
Posts: 36
Joined: Fri Apr 15, 2011 1:25 pm

Site evaluation and help please?..

Post by keef-g » Fri Mar 13, 2020 7:30 pm

Site URL:



Hi everyone.

I hope I've done this correctly. I wonder if I might ask for a little guidance regarding the rating/review of my website.

I'm a little puzzled by the rating it has received, being 3.5/5 with a reliability score of 69% and a child safety rating of 90%. There doesn't seem to be any explanation as to why it's rated so poorly.

As for who I am, I'm called Keith and I run a small rural business in the north of England. We make bespoke oak buildings using traditional techniques (mortice and tenon, etc.) and we have developed an excellent reputation among our clients for our quality of work and reliability. It's a labour of love and our hearts and souls are put into everything we do - we have never ever failed to complete a commission to schedule. We also accept commissions for wood carvings and sculptures, and have a similarly favourable reputation.

Our website, whilst not the most modern on the internet, is pretty fast and simple, though it does contain many detailed information pages aimed at providing customers (existing and prospective) with useful information. Since a large proportion of our customers are based in rural locations with slow internet speeds, the website is optimised as far as possible to be fast loading.
There is also a mobile version of the site which is further optimised for speed (

In light of this, can anyone please advise on our scorecard, particularly the score and ratings, which I'm having difficulty understanding and which I feel do not reflect our site?.. it doesn't seem very fair.

Can anyone please help.

Many thanks in advance,

Privacy Policy:

Contact Page:


Posts: 36
Joined: Fri Apr 15, 2011 1:25 pm

Re: Site evaluation and help please?..

Post by keef-g » Wed Mar 18, 2020 10:32 am

I must say, I'm a bit baffled as to how a page's scorecard works.

In the last few days, a couple of folks have kindly left 5 star reviews for my website - yet its score has dropped from 3.5 to 3.3
Also, whilst 'child safety' score has risen to 91, 'trustworthiness' has dropped from 69 to 66

How can (3 x 5) + (1 x 3.5) average 3.3 ...?

Surely something is wrong here.

Post Reply

Who is online

Users browsing this forum: No registered users and 3 guests